Help Center


Welcome to Knowledge Connection!

(Formerly Learner Community)

Click on the buttons below to view our Sprint Updates, Training Videos, and visit the Community.

Sprint Updates

View a log of previous Sprint releases, along with details about current and new features and enhancements
  

Admin Tutorials

View our library of training resources and videos to get the most out of Knowledge Connection features.
  

Community Insight

Use Community Insight Q&A and discussions, download and share files or show
off badges.
  

Sprint Videos

View sprint video overviews. New videos are
released after
each sprint.
    

 

 
 

Dashboard

 

Dashboard


Site Domains

 

Domains


Site Notifications

 

Notifications


Configure and Edit templates for your site's automatic emails

 

Email Templates

Configuration

Edit


Learner Transcript Header

 

Transcript Header


Use these resources to help you with your Site Pages and Template.

 

Site Template Design PDF


  Site Page Management Tutorial Videos


  HTML Code Tips and Tricks


Setting up Badges

 

Badges

Add / Edit 

View Product

Acclaim


Communities

 

Communities

Community Badges


Webhooks

 

Webhooks


LTI Tool Provider

 

LTI Tool Provider

Add/Edit


Content Packages

 

Content Packages

Add


Webinar Providers

 

Webinar Providers

Edit

Create


Tin Can LRS Endpoint

 

Tin Can LRS Endpoint

Edit

Create


Learner Experience When Viewing an Enrollment

 

Learner Experience


Credit Profiles

 

Credit Profiles


Statements of Credit

 

Statements of Credit

Add/Edit Templates


Create Learner

 

Create Learner


Merge Learners

 

Merge Learners


Manage Groups

 

Manage Groups


Learner Accounts

 

My Account

My Public Profile


Manage Learner Exclusions (OIG/GSA Requests)

 

Manage Learner Exclusions


Manage Vendor Exclusions

 

Manage Vendor Exclusions


Report Results Page

 

Results


Saved Report Settings Page

 

Saved Report Settings


Report Configuration

 

Configuration


Reports - Conferences

 

Conference Summary


Reports - Assignments

 

Assignment Detail

Compliance Analysis


Currently Administered Enrollment Codes

 

Currently Administered

Detail


Video Library

 

Video Library


Configuration

 

Configuration