Products - Subscriptions

 

What is a Subscription?

  • A subscription gives learners access to a group of learning products for a specified amount of time, without requiring them to enroll in or purchase each one separately.
  • Administrators can create subscriptions that include any available learning products on the portal, then include them in a catalog or create a corresponding enrollment code to give to learners.
  • Learners then self-enroll from the catalog or use the enrollment codes to gain access to a subscription.
  • When learners enroll in a subscription or redeem an enrollment code, they are not automatically enrolled in all of the products, but can access any that they choose during the subscription enrollment term days.

Note: Learning Products are attached to the Subscription on Live. Any attached on Staging are just for testing purposes.

Subscription Example

  • You want to offer a discount for a group of products if purchased as a subscription rather than individually. When a Learner is subscribed, they will be able to enroll for free in any of the products that are linked to the subscription.

 

  • Click the  button on the Subscriptions dashboard.
    • To edit an existing Subscription, click Edit next to the subscription title.
  • Enter a Title for your Subscription.
  • Select a Category by using the dropdown box. The categories for your portal are set during implementation. If you need to add, remove or change a category, contact support. Categories have a 20 character limit.
  • Click  to continue, or  to cancel.
  • Once you've created the new Subscription, you will land on the Configuration tab to begin customizing your subscription.

Subscription details populate the table on the Subscriptions dashboard. From the dashboard you can edit, review, publish or delete Subscriptions. This dashboard also displays the date a Subscription was last published.

  • Seach for a Subscription by Title by using the Search by field.
  • Click Edit next to the Subscription you'd like to edit.
    • Editing will take you to the Subscription's Configuration tab.
  • Click the View link to see the learner view of the Subscription.
    • Note: We advise that you add a few Learning Products to the Subscription on your Staging portal in order to review and test on this page.
  • Use the to delete a Subscription, pending confirmation.
  • The  button will Publish your Subscription to the Live site. After clicking the publish button, you will see a list of any errors that will prevent you from publishing and warnings to check to be sure that your Subscription is configured correctly. Address any issues and then check the box to agree that you have reviewed the Subscription. Click the  button to make your Subscription available on the live portal.
    • After publishing, you will see the last published date and time in the column to the left of the publish button. Subscriptions are typically published within a few minutes.
    • Note: after publishing you will need to add the appropriate Learning Products on the Live portal.
  • When your Subscription is complete and has been reviewed, click the  button to publish the Subscription to your Live portal.
  • Go to your Live portal and log in to your Administrative account.
  • On the Live Admin Dashboard, click on Products > Subscriptions.
  • Search for the Subscription and click on Attach Learning Products.
  • Search for and select all of the live Learning Products that should be included in the Subscription and click .